In recent years we have seen a proliferation in online public consultation tools. These tools include social media sites, comment boards, and discussion forums. Despite the worthy ambition to increase meaningful engagement, not all tools ...
One of the most common questions we get at PlaceSpeak is “Why do I have to use my real name and address? The short answer is so that we can be sure you are not ...
Last week, we looked at 5 tactics to help deal with trolls and other dissenting commenters. Of course not all dissenting commenters are trolls. Some are critics with legitimate issues. In most consultations you will run into critics who have a legitimate issue ...
Online consultations just may be the best way yet to deal directly with the public. But it has a downside. When you engage online, you are vulnerable to attacks by any person or group ...