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PlaceSpeak receives first ever Trustmark for Digital Identity


PlaceSpeak has been independently verified by Digital Governance Council (“DGC”) in accordance with DGC Digital Trust Conformity Assessment Program.   The Digital Trust Program has been created to provide organizations that meet recognized standards around digital technologies a way to set themselves apart. Receiving the trustmark tells clients and partners that your organisation is serious about protecting their data.

PlaceSpeak recognizes the importance of authenticating digital citizen engagement to engender trust. Public Sector organizations who seek to engage digitally with citizens and ensure privacy through transparency and accountability will benefit from the standards established by this pioneering initiative.

The PlaceSpeak Consultation Platform was assessed in accordance with the following:  

  • Main Scope: Digital Trust 
  • Topic: Digital Identity 
  • Sub-Scope: Trusted Digital Identity 
  • Focus: Certified B Corporation 
  • Assessment Class Level: Class 1: Attestation Method 
  • Applicable Standard(s): CAN/DGSI 103-1:2023 Digital Trust & Identity – Part 1  
  • Accreditation Standard(s): ISO/IEC 17029: 2019-10 First Edition: Conformity assessment — General principles and requirements for validation and verification bodies 

The verification claims are: 

  1. The primary mission of PlaceSpeak is to facilitate legitimate and defensible online citizen engagement processes by connecting the digital identity of real participants to their physical location. The vision of Placespeak is to empower people to make a meaningful impact on their communities and to ensure that input and feedback are presented as authentic evidence to inform public sector and government decision-makers. 
  2. The PlaceSpeak online consultation process is designed to be conducted within a specific geographic region and to ensure that individual respondents are from within the region.  
  3. The PlaceSpeak geo-verification process connects individual participants’ legitimate digital identity to their physical location by means of an online proof of residency process. As such, PlaceSpeak can ensure that feedback data is coming from real, relevant people from affected communities. In support of these processes, Placespeak has in place the necessary methods to ensure that participants are properly verified and authenticated prior to gaining access to the PlaceSpeak Consultation Platform. 
  4. The authorized representative on behalf of Placespeak has provided the necessary and sufficient evidence to demonstrate that the PlaceSpeak Consultation Platform adheres to the minimum requirements in the applicable standard and supports the verification claims detailed above. 

DGC Statement of Assurance  

DGC provides the assurance that the assessment process was conducted impartially, fairly and transparently according to DGC policies and procedures publicly available at:  https://github.com/dgc-cgn/CAS-Digital-Trust  

About the Digital Governance Council

With increasing reliance on digital systems and data in nearly every aspect of modern life, the need for strong digital governance has never been greater. The evolution of new and emerging technologies presents a significant opportunity for Canada to reinforce its position as a global leader in data governance and as a nation committed to promoting domestic digital innovation.

The Digital Governance Council works to provide Canadians with confidence in the responsible design, architecture and management of digital technologies through four streams of activity:

  1. Convening an executive forum for members to share best practices, identify digital governance gaps and prioritize collective action.
  2. Partnering to prove out new technologies and deliver proofs of concept and common building blocks to manage risks and opportunities associated with the use of digital technologies.
  3. Establishing the Council’s Digital Governance Standards Institute, independent of the Council, to develop technology governance standards.
  4. Certifying organizations against digital governance standards.

About the Digital Governance Standards Institute

The Digital Governance Standards Institute develops digital technology governance standards fit for global use. The Institute works with experts, as well as national and global partners and the public to develop national standards that reduce risk to Canadians and Canadian organizations adopting and using innovative digital technologies in today’s digital economy.  The Institute is an independent division of the Digital Governance Council.

About PlaceSpeak

PlaceSpeak is a location-based citizen engagement platform designed to authenticate the digital public process, and in doing so, build trust. Developed with the support of the National Research Council IRAP and the product of numerous academic studies related to digital governance. PlaceSpeak uniquely combines online proof of residency with privacy-by-design data architecture to enable a citizen-centric model, and ultimately a pioneering civic network

PlaceSpeak has developed a legitimacy framework for digital democracy, combining the key concepts of popular control, considered judgement, inclusiveness, transferability and transparency.  Its toolkit reflects the IAP2 Spectrum of Public Participation namely: Inform, Consult, Involve, Collaborate and Empower.  PlaceSpeak aims to strengthen trust in digital democratic participation, and generate reliable feedback data to inform decision-making.


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