Public Consultation Archive

Online Engagement Gone Wrong

This article was originally posted on A site for innovative local government leaders with a passion for connecting, communicating and educating.

When I was at the

5 Ways to Facilitate Respectful Online Discussions

In our “4 Reasons Discussions Strengthen Your Online Consultation” blog post, we explored the many benefits of incorporating open and transparent dialogue as part of your online public consultation: both between the consultation proponent and

4 Reasons Discussions Strengthen Your Online Consultation

In our recent blog post we discussed a set of essential online engagement tools. Over the next few weeks, we’ll be diving deep into the world of qualitative data and sharing the importance of facilitating two-way

7 Essential Features for Your Online Public Engagement Toolkit

There is no one-size-fits-all solution for public engagement. Different issues and target audiences require different methods of engagement. You may decide that a survey is ideal if you only require a basic level of engagement, that is,

6 Ways Public Consultation Promotes Public Trust

Though new information and communications technology (ICTs) have facilitated unprecedented access between citizens,  governments and key decision-makers, public trust in government remains at near-historic lows. Low voter turnout rates and