Public Consultation Archive

3 Online Citizen Engagement Lessons from the Cowichan Valley Regional District

At last year’s UBCM Convention, the Cowichan Valley Regional District (CVRD) received the Community Excellence Award, Best Practices in Organizational Development & Improvements, for their region-wide approach to citizen engagement. The CVRD wanted to reach

Customer Success: Bridging Divides on Controversial Issues

In Elkhart County, Indiana, County Commissioners were seeking public input on a proposed rezoning to build an immigration detention center, which would house up to 1,400 immigrants being held and facing possible deportation.

Facilitating Respectful Online Dialogue on Controversial Issues

Anyone who’s spent time on the Internet is no stranger to trolling, cyberbullying, and online harassment. A study by the Pew Research Center found that “73% of adult internet users have seen someone be harassed in

Customer Success: Co-Creating Solutions with Citizens

Last week, PlaceSpeak participated in the SFU Centre for Dialogue’s workshop with Valerie Lemmie (Director of Exploratory Research, Kettering Foundation): Citizens and Public Officials: Strategies for Working Together in Democratic and Complementary Ways to Fix

Courses and Resources for Citizen Engagement Professionals

Rapid advances in digital technologies have empowered people to participate and provide feedback in new and different ways. As citizens increasingly expect ongoing engagement with decision-makers, the field of public engagement must be ready to adapt to