General Archive

Bots, “dead people” participating in Net Neutrality online consultation

From online ballot-stuffing to trolling, we have previously discussed the many ways that online consultations can be compromised.  The FCC's consultation on net neutrality has become the latest victim in

Measuring Success in Online Citizen Engagement

How do you quantify success in citizen engagement? Too often, the response to this challenging question is reduced to an arbitrary number of participants. Metrics such as the number of surveys taken or page views achieved are

Know Your Boundaries When You Engage with the Public Online

From city planning to transportation infrastructure, from school districts to resource development, decision-makers across diverse industries need to know that they are hearing from real, relevant people within affected communities. As part of

Building An Engaged Community in Surrey Schools

“The first step in having your voice be heard is to take responsibility for who you are.” -Jordan Tinney, Superintendent, Surrey Schools Jordan Tinney was first introduced to PlaceSpeak while serving as Deputy Superintendent for the Vancouver School

Community Engagement: The Next Generation

“Engagement expectations have changed and yet we're often using the same community engagement techniques we have used for years. We need a new generation of tools and practices to inform, consult, involve and partner with people in