CVRD Wins Award For Regional Approach to Citizen Engagement

Today, the Cowichan Valley Regional District (CVRD) was awarded the Union of BC Municipalities (UBCM) Community Excellence Award, Best Practices in Organizational Development & Improvements, for their region-wide approach to citizen engagement.

Since January 2017, the CVRD and its member municipalities (City of Duncan, Town of Ladysmith, Town of Lake Cowichan and Municipality of North Cowichan) have used PlaceSpeak for engaging with residents in the region. From dog bylaws to housing affordability, residents only have to sign up once to be notified of new consultations from the CVRD and their municipality, on an ongoing basis. PlaceSpeak’s unique geo-verification technology also empowers governments to consult exclusively with residents within their jurisdiction and spatially segments the feedback data collected, allowing for nuanced comparison of public opinion across different communities.

PlaceSpeak and SurveyGizmo to launch partnership

VANCOUVER, BC – PlaceSpeak, a pioneering location-based citizen engagement platform, today announced its integration with SurveyGizmo, an enterprise-grade survey and data insights platform and leader in empowering business professionals to make informed decisions. This integration will provide an additional survey option for organizations conducting online consultations on the PlaceSpeak platform.

As part of a suite of feedback collection tools, organizations can now select between PlaceSpeak’s in-house survey tool or SurveyGizmo. They will also be able to access all of SurveyGizmo’s reporting and analytics tools.

New! Increase Engagement Rates With These 3 Features

As a startup innovating in the civic technology space, PlaceSpeak is continuously improving and developing new features to help organizations in all industries and sectors meet their engagement goals. Based on extensive user research and customer feedback, we have recently developed a new set of features designed to increase engagement rates.

From now on, new visitors who are not registered with PlaceSpeak will be greeted by a beautifully redesigned consultation page with several optional new sections:

  • Why We Are Consulting: Explain to participants why you want to hear from them. What information you are looking to collect? What you will do with the feedback collected?
  • Who is Listening: Who are the decision-makers who will be reviewing the feedback collected? Who is responsible for using that information to make decisions?
  • Why You Should Participate: How will people benefit from participating? What are the consequences of not participating?

10 Free Multimedia Tools to Create An Engaging Online Consultation

“Inform” is the first step on the IAP2 Spectrum of Public Participation. For an effective and productive public dialogue, people need to be provided with “balanced and objective information to assist them in understanding the problems, alternatives and/or solutions”.

However, citizen engagement processes often involve complex policy issues which may include technical documents, jargon, and other specialized information. For example, municipal bylaws or architectural drawings can be inaccessible and confusing to individuals without specialized training or knowledge. When people are confused, they may feel intimidated, inadequate or unqualified to speak on a certain issue, and be deterred from participating.

In Conversation With: Allan Foster

Each month, PlaceSpeak presents a Q&A with experts in public engagement and civic technology.

This month, we spoke with Allan Foster, VP Global Partner Success at ForgeRock. As one of the founders of ForgeRock, he has helped build ForgeRock into a multinational Identity Management software vendor with offices on four continents. Having served in multiple positions during its startup, Allan is now responsible for leading the worldwide ForgeRock community. This includes the contributing developer community, as well as the representation of ForgeRock on multiple standards committees.In the twenty years prior to ForgeRock, Allan founded and ran a successful small consulting business focusing on the Identity Management space, with clients all over the world.