DIACC Publishes PlaceSpeak White Paper on Digital Identity Authentication & Citizen Engagement

The Digital ID and Authentication Council of Canada (DIACC), a non-profit coalition of public and private sector leaders committed to developing a Canadian digital identification and authentication framework, today announced the publication of the innovation white paper, “Digital Identity Authentication and Online Citizen Engagement” by DIACC member PlaceSpeak, an award-winning location-based citizen engagement platform.  

Community Engagement: The Next Generation

“Engagement expectations have changed and yet we’re often using the same community engagement techniques we have used for years. We need a new generation of tools and practices to inform, consult, involve and partner with people in building better communities.”

PlaceSpeak was a proud sponsor and presenter at the Tamarack Institute’s “Community Engagement: The Next Generation” workshop from March 7-9. In order to best tackle the challenges faced by engagement professionals in a digital world, sessions explored different tools and approaches to engagement.

3 Citizen Engagement Misconceptions: Telephone Surveys

From seniors on the internet to online replacing offline modes of engagement, we showcased three myths about accessibility and online citizen engagement in a previous post.

Today, we’re returning with three misconceptions about random sampling in telephone surveys. This mode of public opinion collection continues to be deeply ingrained in government agencies and organizations, despite growing concern about the accuracy of the data collected. While phone surveys have its benefits, such as the ability to ask in-depth follow-up questions or provide a personal touch, there are some issues which must not be overlooked.

In Conversation With: Lisa Attygalle

Each month, PlaceSpeak presents a Q&A with experts in public engagement and civic technology.

This month, we spoke with Lisa Attygalle, Director of Engagement at the Tamarack Institute. The Tamarack Institute was established to make the work of community change easier and more effective by providing research, documenting real stories, and teaching applications for community change. Lisa leads efforts to increase engagement and collaboration across the Tamarack network and community-based projects, and is an advocate for simplicity in infrastructure, frameworks and design.

3 Ways to Counter the “Global Implosion of Trust”

Every year, the Edelman Trust Barometer measures the level of trust across the world. The 2017 report was particularly damning, calling the last year a “global implosion of trust”.  The report found that less than 50% of citizens in two-thirds of countries surveyed trusted mainstream institutions such as business, government, media and NGOs. Equally troubling is the declining trust in expertise: people are just as likely to trust a friend or family member as they are a subject matter expert or professional. The floodgates are now open to populism and/or protectionism fuelled by fear, anger, and misinformation.